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Paralegals must discharge with integrity, all duties owed to clients, the
public and other members of the profession
Paralegals owe their client a duty to perform competently any services
the they have undertaken to provide.
Paralegals shall serve their client in a conscientious, diligent and efficient
manner and shall provide a quality of service consistent with the Paralegal
Society of Canada standards of practice.
Paralegals shall keep confidential any and all information, documents and
materials entrusted to the member in confidence by their client.
Paralegals shall act with the utmost honesty.
Paralegals shall refrain from advising or representing more than one side
of a dispute. They shall immediately upon discovery of a potential conflict
of interest, discontinue acting for all parties to the dispute and shall
so advise all parties in writing.
No Paralegal shall withdraw services without just cause and shall provide
reasonable written notice of the withdrawal.
Paralegals shall obtain from their client an executed retainer agreement
prior to rendering any services for the client. Such retainer agreement
shall include the agreed upon fee or hourly rate, whether or not disbursements
are an addition to the fee and a statement that the member is not a barrister
or solicitor and that the client waives the right to be represented by
a barrister or solicitor.
Paralegals shall deal with all courts, tribunals, commissions, boards,
parties to a dispute and the opposing advocate(s) with courtesy and respect
at all times.
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